Ways of Shipping - Delivery
1) Delivery from the store
Orders that have been sent via e-shop www.alphastar.gr by selecting "delivery from the store ( 10 Halkidikis St. Athens)" are being prepared immediately and they are available to pick them up at the store from 10am - 6pm Monday to Saturday except Sundays and holidays.
Necessary condition to start the process of working out orders that contain services is to explicitly agree on the way of rendering the service and the costs of it, also the entire cost of the service should be discounted.
2) Shipping with transport company
Orders that have been sent via e-shop www.alphastar.gr by selecting ‘’Shipping with transport company only outside Attica (recipient’s charges)’’, if you have paid until 11am are being delivered the same day from us to a transport company that we have agreed with the customer unless exceptional cases that we may need one more day to prepare it. Transportation cost is being paid by the customer that should agree with the transportation company the exact amount and delivery time, which is usually a day except inaccessible areas and islands that can be 2-3 working days depending on the season. In any case the responsibility of the company is limited until the delivery to carrier which is indicated by the customer
3) Shipping by ELTA courier
Orders that have been sent via e-shop www.alphastar.gr selecting shipping by "ELTA courier for small parcels up to 20 kgs (except for fireworks)", if they have been paid until 11am or you have chosen to pay cash with the delivery (COD) are prepared and delivered by ELTA courier on the same day except for exceptional cases that one more day may be needed for the order to be prepared. Delivery time for ELTA Courier in Greece is usually 1-3 day except for inaccessible areas or islands that can take between 2-3 working days more. The shipping cost is previously agreed with the customer and will be paid with the delivery of the order by ELTA courier according to the way you have chosen to pay for your order. For Greece (3,1 € for the first 2 kgs and 1 € extra charge for each aditional kg).
4) Special missions.
If the goods are bulky objects or special loads that require special permission from the police, special ADR car and drivers with ADR driving license, we handle with the transportation after we have made a special agreement with the client.