Terms of use


  Web site www.alphastar.gr (hereinafter “website”, “alphastar.gr” or simply “us”) is a website operated by Kaliakatsos Theodoros’ individual enterprise, registered in Athens, 10, Chalkidikis str, 10447, Votanikos, VAT No: 033501124 Tax. Of.: A' Athens, G.E.MH. No: 27573812000  tel. (+30) 2103462005, FAX (+30) 2103412753, email: info@alphastar.gr. Enterprise central warehouse is located in Megara Attikis. (hereinafter “ALPHA STAR” or “Enterprise” or “we”)

 These Terms of Use constitute the entire agreement between you (the user of our services) and ALPHA STAR. We highly recommend you to carefully read the following Terms of Use and continue to browse and use this website, only if you fully accept them. In order to register or perform any transaction you have to comply with and be bound by these Terms of Use expressly and unconditionally.

 You are allowed to use our electronic services only if you are an adult over 18 years with full legal capacity. For this reason, anyone who registers as a user of alphastar.gr or makes purchases, should be -and in any case be considered as– an adult. If we find that a minor has registered as a user, we reserve the right to delete the relevant account without notice.
 ALPHA STAR reserves the right to alter, supplement or remove some or all of the Terms of Use without any prior notice to you about the upcoming changes. It is your responsibility to be informed each and every time you access the Website for any changes to these Terms of Use. When using the website after any such change, we consider that you have accepted the new text and you are respectively bound by it. Any newer Conditions do not take pending orders.
1. Register – Customer’s Account
1.1 You may visit the website without registering.
1.2 If you want to place an order in our online store, it is necessary that you complete the registration form in order to create a customer account. The registration process requires the provision of the following data: name, phone, username with which the system recognizes you, password and e-mail address. At this email address you will receive a confirmation message for your registration.
1.3 If you need an invoice you will have to provide us with all necessary data (name, occupation, TIN, Tax authority, billing address) and shipping address, if different from the billing address. These data can be edited at any time by selecting “profile details”.
1.4 As a registered user you are solely responsible for any action or transaction performed by your account. For this reason we recommend to keep secret your password and take care to log out after each use of the account. In case you suspect that your account has been compromised, you must immediately inform us. ALPHA STAR will not be responsible for any damage you may suffer by your failure to comply to this term.
1.5 ALPHA STAR reserves the right to delete at its discretion a customer’s account if it finds a violation of the law or of these Terms. If you want to deactivate your account, please notify us at info@alphastar.gr.
2.1 The website www.alphastar.gr is an intellectual work of ALPHA STAR and its partners, according to the Greek and European Intellectual Property legislation. In particular, all content of this site (images, text, images, design, presentation of products and services, data etc.) and all data and files are property of ALPHA STAR or third parties, which have secured permission and are protected by relevant applicable legislation. Reproduction, copying or editing by any means of the content of the website as well as decompiling the website’s source code is strictly prohibited.
2.2 The trademarks, service marks and logos (collectively, the "Marks") used on the website are registered and unregistered trademarks and/or service marks owned by ALPHASTAR, in Greece. Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the Marks without our prior, written permission. Any misuse of the Marks or any content of the website, except as provided in these Terms of Use, is strictly prohibited and may violate trademark laws.
Other brands or product names used on the website are possibly trademarks and/or service marks of their respective owners which may be registered in various jurisdictions.
3.1 When you register in a new account you will be asked to provide us with your personal data. This is necessary in order to offer you our services.
3.2 Your data are securely saved and the purpose of their processing is solely to ensure the efficient functioning of the service provided to you. Specifically your data are collected in order to save them so you can be identified from the alphastar.gr server and in order to access your account and use the online ordering service, sales, shipping and pricing of our products. The server to which your personal data is saved is within the EU. By accepting these Terms of Use, you provide us with your consent to process your data.
3.3 Data Security For the safety of your account data our registration and identification system requires a username and password, which you must keep secret and not give access to your account to third parties. For your own safety we recommend to change the password at regular intervals. Furthermore, ALPHA STAR uses SSL 128 bit secure coding systems in all fields in which enter of personal data (contact information, tax information, etc.) is required. This method applies to all stages of exchanging personal data to and from alphastar.gr. Alpha Bank guarantees the safety of your transactions with any kind of credit card used. The service Alpha e-Commerce participates in transactions certification programs Verified by Visa and MasterCard Secure Code. The personal information you enter on the payment is not stored in our systems, but only to the systems of the bank holding the card. Alphastar.gr is informed by the bank that the payment was made by the user for each order. For payments via PayPal security management of your personal data is undertaken exclusively by PayPal.
3.4 ALPHA STAR expressly states that it does not transmit your data to any third party for any purpose. The only case in which we may provide your personal information to third parties is your prior consent or ALPHA STAR’s obligation to deliver to the competent authorities in compliance with statutory provision. Furthermore, ALPHA STAR colleagues may need to gain access to your information in order to provide us with technical support or for handling your requests as registered users.
3.5 Rights of access, notification and objection. You may always modify your personal data placed on the Website, by editing your profile. In addition, you have the right to correct or update your data, ask for more details on the processing but also to express your objection to it, or request the deletion of your data by contacting ALPHA STAR at info@alphastar.gr.
3.6 Cookies ALPHA STAR uses «cookies» in order to save your settings, identify you and store your preferences and other technical information about you. “Cookies” do not contain or disclose personal information about you and do not cause any damage to your computer. However, if you do not wish the use of alphastar.gr cookies, you may choose not to accept them. If you do not accept the use of cookies to identify you, you will not be able to have further access to the services that use them. Ιf you continue to use this site, you agree to our cookie policy.
4.1 Order
To place an order to our online store you must be registered. If you do not have a customer account during the order process you will be asked to create one. By an overview of your digital "basket" you can check your order and modify it if necessary. If you are not logged in as a customer, the system will prompt you to either connect to your personal information or if you are a new user, sign up creating at that moment a customer account. You will be provided with several options on invoice matters, sending or receiving the goods or services and the payment method. A message for the successful placement of your order will be sent to you via e-mail.
4.2 Prices and shipping costs
Prices are valid for the period indicated on the Website. In case that the price of the product you ordered has changed, the price applied, is the price referred on the product at the time you placed your order. Please note that the quoted prices are in euro and include VAT. The following options of shipment are available:
 1. You may receive your products from our store in Athens: Our shop is open from 10am to 6pm Monday to Saturday.
 2. You may ask for delivery of the products by a transport company only outside Attica at your cost. In this case, you choose your own desired transporter and pay the required fees. Orders are delivered by ALPHA STAR to the shipping company that the customer will indicate and the liability for the loss or destruction of the products shall cease upon delivery to the carrier, according to the law.
 3. Courrier service by ELTA courier. Charge for Greece (3,1 € for the first 2 kgs and 1 € for each additional kg).
 4. Special sending. If objects are bulky or loads that require special permission from the police and special conditions of carriage (ADR vehicle, ADR certified driver etc.) ALPHA STAR undertakes the delivery upon special agreement with you.
4.3 Payment Methods
Alpha Star for your convenience provides the following alternative payment methods.
 1. Payment at the store: If the value of the goods is up to 500 € you can pay in our store in Athens with cash. If the value of the goods exceed 500 € you pay at the store via debit or credit card.
 2. Bank transfer: You can pay by payment or transfer to the following bank accounts, in which the beneficiary Theodoros Kaliakatsos:
Eurobank EFG
IBAN: GR3902604430000450200060632
Swift code: EFGBGRAA
Εθνική Τράπεζα Ελλάδος
IBAN: GR3101101350000013540083832
Swift code:  (BIG) ETHNGRAA
Alpha Bank
IBAN: GR6401401830183002330000113
Swift code:  CRBAGRAA
Τράπεζα Πειραιώς
IBAN: GR29 01720690005069071583773
Swift code: PIRBGRAA

In this case, the products are consigned only after the deposit of the fees is confirmed.
 3. Payment by PayPal: If you have a PayPal account you may pay through PayPal. PayPal may charge your purchase with bank charges. You are informed of the exact amount at the payment process. You can get more information about the payment terms and data protection by PayPal at https://www.paypal.com/gr/webapps/mpp/ua/legalhub-full
 4. Payment by credit, debit or prepaid card. We accept Visa, MasterCard, Maestro, UnionPay, through the bank system Piraeus Bank without charge. (For credit card holders, provided up to 12 free installments.) For the payment you are transferred in a secure environment for payments guaranteed by Piraeus Bank through the e pos Paycenter and we do not store any element of your card in the server.
 5. POD (payment on delivery) by ELTA courier with a charge of 2 €
4.4 Order Cancellation.
Cancellation of orders can be made by contacting the Company at tel. +30 210 3462005 as long as the order has not yet been delivered to the carrier. After delivery to the carrier you only have the opportunity to exercise the right of withdrawal of the following paragraph (4.5). If you cancel your order, we will deposit the money you paid to ALPHASTAR within 10 days in the account that you will indicate to us by e-mail at info@alphastar.gr.
4.5 Right of withdrawal
When your purchase from www.alphastar.gr is entirely carried out electronically, it constitutes a distance contract as defined by the Consumers  Protection Law (Law 2251/94 as amended and in force). In this case you have the right to withdraw from the contract without justification within 14 days starting from the day of receipt of goods or submission of order services. To exercise the right of withdrawal, you will have to send us the completed withdrawal form or any other unequivocal statement at info@alphastar.gr. After you exercise your right, you must send back to ALPHA STAR the products ordered at your cost. All returned products must be unused, in good condition and without damaging the packaging. Furthermore, they must be accompanied by retail receipt or invoice. After confirming the proper returning of the goods, we will reimburse you the full price of the products you bought and the cost of shipping, unless you chose another from the cheapest available shipping method, in which case the additional fees of shipment will not be refunded. The refund is made after receipt and inspection of the products within 14 days, to a bank account that you will indicate to us by e-mail at info@alphastar.gr.
4.6 Rental equipment - other services
For the provision of services other than buying products, a prior consultation with us will be necessary. In services such as equipment rentals, you will be informed about the rental value per day at the time of ordering. On receipt of rental equipment, accessories or other materials, you must check their condition and their flawless operation. In case of delayed return of rented equipment you will be charged with value equal to the initial lease for each day late. In case of damage you shall bear the repair costs and in case of loss or serious damage with the total value of machinery and the loss of business profits. If you order and pay online you have the right to withdraw your order with the following restrictions: Upon placing the order you can request to start the service before expiration of the 14 days of the withdrawal period, accepting explicitly that you will lose that right if the service is provided in full. If you withdraw during time at which part of the service was given, you agree to pay the reasonable cost of services received.
5.1 ALPHA STAR is not associated with advertisers on the website and therefore we are not responsible for your dealings with them or their policies regarding your privacy. Please note that communicating with third parties providers of products or services advertised on alphastar.gr is at your sole responsibility and you accept that any commercial transaction that may arise between you is independent of your relationship with ALPHA STAR.
5.2 If you wish to advertise on alphastar.gr, please contact us at info@alphastar.gr.
6.1 On the Website alphastar.gr various links to other websites or pages managed by third persons or organizations may appear. ALPHA STAR does not recommend or guarantee their services and therefore ALPHA STAR is not liable in any way for any damage occurred to you by the use of these links. Using the services of alphastar.gr you expressly acknowledge that the Enterprise accepts no responsibility for the content of links contained in the website, nor for the products, services, or advertisements provided through these third parties.
6.2 There is no guarantee provided to you by the Enterprise for ongoing operation of the links contained on the Site. You understand and agree that all external links of alphastar.gr are indicative and not exhaustive for any subject. The Enterprise has the right to add or remove these links, at its discretion, without any obligation to notify any third party.
7.1 You acknowledge and agree that you bear sole responsibility for the use of products purchased or equipment you rent from ALPHA STAR. Before using any product or machine, we highly recommend that you read very carefully and precisely follow the instructions of the manufacturer, taking all necessary safety measures. The Enterprise accepts no liability in case of misuse of product by the customer.
7.2 The Enterprise does not guarantee that information found on the Website is always accurate and precise, although continuous efforts are made in this direction. Moreover, the creators and administrators of alphastar.gr do not provide any guarantee for the quality of electronic services for the marketability or the suitability of the site for any purpose or uninterrupted, error-free and free of virus or other harmful components function of the services. All website content is provided "as is".
7.3 All content of this site, including links, ads and all kinds of information should not be considered in any way as a valid advice or encouragement for a specific act or omission. You make use and exploitation of information and services on the Website alphastar.gr on your own initiative and assume full responsibility for your actions. You acknowledge that ALPHA STAR and all affiliates or employees are not liable for any kind of damage, material or otherwise, may result to you or any third party from using the content of alphastar.gr on your behalf, under any circumstances and any cause, including negligence.
7.4 The responsibility of ALPHA STAR against any customer in any case cannot exceed the cost of products or services ordered by a particular customer.
7.5 It is plausible that ALPHA STAR and its partners or its representatives, are not liable in particular for any failure to perform any obligation due to force majeure that is due to circumstances out of their control.
You agree and undertake not to use the alphastar.gr for any illegal action and in particular to send, broadcast or publication in any way harmful content, illegal, abusive, threatening or infringing privacy rights or intellectual property of third parties. As a private customer, you guarantee that the products you order from our online store for your personal, noncommercial use. All alphastar.gr users retain full responsibility towards the ALPHA STAR to restore any kind of injury, material damage or loss of earnings incurred by the Enterprise from illegal or contrary to these Terms of use of the Website by you.
9.1 These Terms of Use of the Website alphastar.gr and the trading conditions in the online store of the Enterprise, and any modifications thereto shall be governed by the Greek law. Any issue arising from the application of these Conditions, you agree to the exclusive jurisdiction of the Courts of Athens.
9.2 All terms of these Terms of Use are essential. If any provision of them is held by a court to be contrary to law, such provision shall be interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use shall remain in full force and effect.
9.3 This text is the entire agreement between the Enterprise ALPHA STAR and you. Any changes in these Terms shall be expressed in writing and incorporated herein, otherwise shall not be applied. You agree to use the services of alphastar.gr only if you fully agree to all these Terms of Use.
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